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Picture this. You’re tutoring a forty-something college graduate from the former Yugoslavia. The discussion gets around to some of the cultural differences between his new democratic republic and the United States. Back home, pay-to-play is axiomatic – particularly when dealing with elected...

My apologies for the long dry spell – especially for those of you who can’t wait for the next agile bureaucracy post, not! I was temporarily distracted by our recent conference entitled Transforming Bureaucratic Cultures: Challenges and Solutions for Public Management Practitioners ( www.thepublicmanager...