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by Irene Connelly Training managers at the National Park Service designed a program that not only met the agency’s succession requirements, but also implemented a major change in park management culture. You are part of an organization that is almost...

by Russ Linden Are your agency leaders talking about collaboration now more than five or six years ago? Are you seeing considerably more collaboration in your agency today? When I pose these questions to managers, 80 to 90 percent answer “yes”...

Introduction: What Is Happening, Why, and So What? Alan P. Balutis In mid-2007, the Cisco Internet Business Solutions Group (IBSG) began an effort to contribute to the new administration’s management initiatives, which are designed to better implement...

by Bill Damaré The Department of Defense and private sector have reaped the benefits of standardizing project management tools and techniques for many years. Improvements in the way projects are estimated, scheduled, monitored, and completed have...

When people hear the term “public servant,” they think of presidents, governors, legislators, cabinet secretaries, agency directors—the political officials featured on news broadcasts, on political talk shows, and in newspapers. These...

One of the most difficult problems for local governance is to determine institutional arrangements and boundaries for local goods and services that are preferred by citizens in different geographical areas or that possess different production characteristics...

In an increasingly multisector workforce environment, public managers can infuse results expectations into performance documents to achieve desired outcomes and ensure accountability. by Joe Alexander and Phil Kangas Citizen demands on federal, state...

Federal executive boards now play a pivotal role in emergency planning, response, and recovery. By Kimberly E. Ainsworth In 1961, President John F. Kennedy established federal executive boards (FEBs) by presidential directive to achieve better interagency...

Government, privatesector, and citizen stakeholders must collaborate to reduce pipeline risks. On November 1, 2007, a twelve-inch liquid propane line ruptured in Clarke County, Mississippi. Over the next forty-eight hours, eleven thousand barrels of propane...

The second generation of Web access will change the way government delivers services and its relationship with the American public. by Daniel Mintz In spring 2006, after becoming chief information officer at the U.S. Department of Transportation (DOT...

Working together, federal, state, local, and private-sector entities plan and execute an intermodal transportation breakthrough in Denvers Southeast Corridor. By Van R. Johnston, Wendy Haynes, and Claire-Lauren Schulz The megaprojects environment has...

By following practical guidelines from the new field of resiliency psychology, public managers can navigate through rough periods of change and bounce back from setbacks. By Al Siebert In today’s world of nonstop change, public managers need a highly...

Government executives and human capital professionals offer a road map for designing and implementing effective performance management systems. By Bill Trahant What’s the best way for government executives to create high-performance cultures in federal...

Web-based public comment is helping Spartanburg County and the Town of Cary connect with residents concerning important community issues. by Dan Bevarly and Jeffery G. Ulma The Digital Age is here.The way we communicate, share, and connect with others...

Federal agencies miss opportunities to recruit top talent when they fail to debunk myths that steer new graduates into the private sector and rely on archaic hiring processes that today’s top professionals bypass for easier and quicker private-sector...